How does the lunawarm Heated Comfort Belt work?
Wrap the soft fleece belt around your waist, close the hook-and-loop strap, plug the USB cable into a power bank or USB adapter, and press the button. It warms your belly and back at the same time.
Can I put my hands in it?
Yes. The front has a hand-warmer pocket, so you can slip your hands in from either side to warm them up too.
How many heat settings are there?
Three: Low, Medium and High. Press the button to cycle through them.
What do I plug it into?
Any standard 5V USB power bank or USB wall adapter. A power bank lets you wear it on the go. The power bank is not included.
What size is it? Will it fit me?
The belt is 105 cm (41.3 in) long and 20 cm (7.9 in) wide, with an adjustable hook-and-loop strap so you can get a snug, comfortable fit.
Who is it for?
Anyone who gets cold: at home, at a chilly office, on the sidelines of a game, or on a winter commute. It also makes a great gift.
Can I wear it while sleeping?
No. For safety, do not use the belt while sleeping. Check your skin regularly, and do not use it on children or anyone who cannot feel heat.
How do I clean it?
Unplug it first, then spot clean the fleece with a damp cloth and mild soap. Do not machine wash or submerge the belt, and let it dry completely before using it again.
How much is shipping and how long does it take?
Shipping is a flat $4.99 anywhere in the US, and free on orders of $80 or more (buy 2 and it ships free). Orders are processed in 1–3 business days and usually arrive within 7–12 business days. You will get a tracking number by email.
Is there a deal if I buy two?
Yes. Use code GIFT2 to save 15% when you buy 2 or more, and your order ships free: one for you, one for someone you love.
Can I return it?
All sales are final, but if your belt arrives damaged or doesn't work, we'll replace it or refund you. See the next question.
What if my belt arrives damaged or doesn't heat?
Email us at LunawarmBoxStudio@gmail.com within 30 days of delivery with your order number and a photo or short video of the problem. We will send a free replacement or refund you. See our Refund Policy for details.
How do I contact you?
Email LunawarmBoxStudio@gmail.com. We usually reply within 1–2 business days.